Delivery Infrastructure Mana Local Market operates a fully-managed, in-house delivery network. Our trained and verified delivery team ensures safe, prompt, and direct fulfillment of orders from our local hubs to your doorstep.

Coverage Area

• Deliveries are currently serviced in select areas of Hyderabad and surrounding localities.

• Customers must input a valid serviceable pin code at checkout.

• Service expansion is ongoing, and new zones will be added progressively.

Delivery Timelines

• Orders are typically delivered within 1–2 business days, based on product availability and location.

• Same-day delivery may be offered for select categories or during special events.

• Any delay due to weather, traffic, or technical issues will be proactively communicated to customers.

Delivery Charges

• Standard delivery charges may apply and are calculated based on distance, weight, and order value.

• Free delivery promotions may be introduced during festive seasons or minimum cart value thresholds.

Tracking and Notifications

• Customers receive real-time updates via SMS or email upon dispatch.

• Order tracking is accessible through the Mana Local Market website and app dashboard.

Failed Delivery Attempts

• If a customer is unavailable during the scheduled delivery, our team will retry once within 24 hours.

• If the second attempt is unsuccessful, the order may be cancelled or rescheduled depending on product type and payment status.

Customer Support for Logistics Issues For delivery-related queries or concerns, you can contact:

• Support Email: [Insert Email Address]

• Helpline Number: [Insert Contact Number]

• Details of our Nodal Officer can be found in the Privacy Policy section.