Terms and Conditions

1. Introduction By accessing or using Mana Local Market, you agree to abide by these Terms and Conditions. This document governs the use of our services, purchase of products, and all interactions through our website or mobile app.

2. Account Responsibility

  • Users must provide accurate information during registration.

  • You are responsible for maintaining confidentiality of your account credentials.

  • Any unauthorized use of your account should be reported to us immediately.

3. Product Information and Availability

  • Product images, prices, and details are for representational purposes and subject to change.

  • We reserve the right to revise inventory or discontinue items without prior notice.

4. Order Acceptance

  • Orders are confirmed only after successful payment and verification.

  • Mana Local Market may cancel or refuse orders based on availability, errors, or suspected misuse.

5. Pricing and Payment

  • All prices are listed in INR and inclusive of applicable taxes.

  • Payment must be made through approved payment gateways.

  • We are not liable for payment gateway errors or delays.

6. Shipping and Delivery

  • Deliveries are executed by our in-house logistics team.

  • Delivery timelines may vary due to location, weather, or operational delays.

  • Users must ensure availability at the delivery address for smooth handover.

7. Returns and Refunds

  • No returns or refunds are accepted except for spoiled or expired products.

  • Claims must be submitted within 24 hours of delivery with valid proof.

  • Approved requests may result in refund, replacement, or store credit.

8. Usage Restrictions

  • Users may not engage in fraudulent, abusive, or illegal activity on the platform.

  • Reproduction or redistribution of site content without consent is strictly prohibited.

9. Limitation of Liability Mana Local Market shall not be held responsible for:

  • Product misuse or storage issues post-delivery

  • Indirect damages or loss resulting from use of our services

  • Third-party content or external links featured on the website

10. Data Privacy All personal information is handled according to our Privacy Policy, including storage, processing, and disclosure protocols in line with Indian regulations.

11. Governing Law and Jurisdiction These terms shall be governed by and construed under the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Hyderabad, Telangana.

12. Modification of Terms Mana Local Market reserves the right to update these terms at any time. Updated versions will be published on our website and deemed effective from the date of posting.

Let's Stay Connected Through Every Shopping Moment

We’re here to support your journey from market to kitchen. Whether you have a question, suggestion, or need help with your order, reach out. Our local team is just a message away to make sure your shopping experience is seamless.